Refund policy
We’re confident the Gravity Mat will change the way you train and recover. If it doesn’t, send it back within 30 days for a full refund or an easy exchange.
How It Works
1. Contact Us- Email support@gravitymat.com with your order # and “Return” or “Exchange” in the subject line.
2. Pack It Up- Securely pack your Gravity Mat. Original packaging is recommended but not required.
3. Send It Back- We’ll email you a pre-paid return label for U.S. orders.
Conditions:
- Return or exchange must be initiated within 30 days of delivery.
- Mat must be in like-new condition (no rips, stains, or heavy wear).
- Refunds are issued to your original payment method 5-7 business days after we receive and inspect the item.